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Category: Refunds

0 votes
18 views
Merry Christmas! Today i got a messge like this: Details: Hi, customer want to have the confirmat...
  • Nora asked 4 weeks ago
  • last active 4 weeks ago
0 votes
8 views
Have a buyer saying she received the wrong item. Which I know is not true, but anyways it was 10 ...
  • Nora asked 4 weeks ago
  • last active 4 weeks ago
0 votes
24 views
We received an email from Amazon today. A customer who took receipt of a garment in February of 2...
  • AmazonGear asked 1 month ago
  • last active 1 month ago
0 votes
18 views
Drop-shipper (he’s ordered several books from me to different addresses) is trying to claim...
0 votes
12 views
Here’s a situation I wasn’t expecting. A customer had an issue with a purchase they m...
  • checkmate5 asked 2 months ago
  • last active 2 months ago
0 votes
12 views
A buyer purchased a pair of shoes from us. They contacted us about 2 weeks later stating that whe...
  • checkmate5 asked 2 months ago
  • last active 2 months ago
0 votes
12 views
I had my first A – Z claim and this is what it says in my performance A -Z claim history &#...
  • checkmate5 asked 2 months ago
  • last active 2 months ago
0 votes
10 views
I had my first A – Z claim and this is what it says in my performance A -Z claim histor...
0 votes
7 views
Customer wants to return an item because a retailer has reloaded at a cheaper price. What if the ...
0 votes
8 views
I have a customer who claims they never received their product. According to the tracking informa...
  • hugoblast asked 2 months ago
  • last active 2 months ago
0 votes
7 views
I received a negative feedback becuz the customer was not satisfied with the condition of the boo...
0 votes
15 views
So the customer filed an A-Z claim for as not described, which truth be told…it wasn’...
  • hugoblast asked 2 months ago
  • last active 2 months ago
0 votes
6 views
I am preparing a message for the buyer and was wondering do I mention that original shipping is n...
  • WillyNilly asked 2 months ago
  • last active 2 months ago
0 votes
16 views
How much time after purchasing a product, a customer can make a refund ?
  • jesjunior asked 2 months ago
  • last active 2 months ago
0 votes
14 views
How much time after purchasing a product, a customer can make a refund ?
  • AmzSeller asked 2 months ago
  • last active 2 months ago
0 votes
19 views
I have sold 3 times to one customer on Amazon. I paid about $130 for shipping because were big it...
0 votes
9 views
Hello – Trying to refund buyer for a return. When I click ‘Submit Full Refund’...
  • Nora asked 2 months ago
  • last active 2 months ago
0 votes
13 views
Hi, The story is quite long but I will try to make it as short as possible. So the Client purchas...
  • Tyler Jutt asked 2 months ago
  • last active 2 months ago
0 votes
12 views
Hi A buyer cancelled an order after I had sent the book out to him (about a week after I sent it ...
  • hugoblast asked 2 months ago
  • last active 2 months ago
0 votes
12 views
We sent a package of mailing labels in the mail, and the packaging got somewhat beat up in transi...
  • ownage asked 2 months ago
  • last active 2 months ago
0 votes
10 views
A buyer requested a refund today, the buyer bought the item on September 7th. The reason for refu...
  • Nora asked 2 months ago
  • last active 2 months ago
0 votes
19 views
We have been using FBA for a few months now, mostly without too many problems. However, through o...
  • checkmate5 asked 2 months ago
  • last active 2 months ago
0 votes
6 views
I have a buyer, who is buying who I suspect is using their amazon prime account to drop ship they...
  • checkmate5 asked 2 months ago
  • last active 2 months ago
0 votes
24 views
had a question from a buyer in Germany, one plastic bottle on a hydration belt was damaged on rec...
  • checkmate5 asked 2 months ago
  • last active 2 months ago
0 votes
19 views
After 3 years on Amazon, with about 600 sales this year, I have my very first Chargeback Clai...
Showing 1 - 25 of 126 results