2 AZ claims this week. Both involving returns for customers stating we won’t authorize their return or give them instructed.
I looked up both.
1. Both are no longer wanted/needed.
2. Both authorized same day with an unpaid label.
3. Both included return instructions.
1 customer even says she messaged 3 times with no answer. So I review messages pertaining to her order number, and the only message is the return message that’s automated.
First claim denied. I haven’t represented the second claim yet.
Please login first to submit.