Account Closed - Help!


Please help,
I need help getting my account re-opened. I got an email today from Amazon saying my seller account has been closed. I was sent an email about a month ago asking for me to send my business EIN and other info to a fax machine. I sent the email to Amazon support, and asked if this was an email from Amazon, as I thought it may be someone phishing. Support told me not to respond, and that Amazon would not send an email like that. Now I have been turned off for not responding to that email.

I talked to support this morning, and they say there is nothing they can do. They told me to send an email to seller performance and wait 24-48 hours for a response.

Please let me know if there is anything else I can do to get my account turned back on.

Thank you.


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