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Any help would be greatly appreciated

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My listing got blocked because I sold a “used item as new” the problem is I don’t sell any used items, they are all direct from the factory in new condition.
So from here I was going to send seller performance a “plan of action” but that would entail me pulling all my inventory having it inspected and sent back into FBA. Do you guys have any other advice on getting around this?
Or a successful “plan of action” that you’ve seen work?
Any help would be greatly appreciated

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Amazon is VERY STRICT ON FBM- Merchant fulfilled Items

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It’s a shame but what likely happened was… a buyer bought your product, wanted to return it but doesn’t want to pay for the shipping back… So they lie and say the product was used. Result… Your listing gets blocked.

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The AmzSecrets team can help you get unsuspended on amazon as we have helped 100’s of sellers.

  • 1/3 the cost of competition
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Create a good plan For example are the packages sealed ? if not start doing so etc. Make it all part of the plan. Pull inventory and inspect. The next step is suspension of account, not worth it. Also if you ship directly from manufacturer you might want to consider adding a step in between and inspect before shipping to amazon.

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