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Buyer sent me a return request. Reason: item not received.

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Buyer sent me a return request. Reason: item not received. Are they going to return me a dead fish? Of course usps shows delivered. No signature was required as total order was $29 for books. Does anyone know, will Amazon remove crappy retaliation feedback for not caving into refund and closing return request?

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They will not. We need more details. Have you communicated with the customer? Was the request accompanied by any information or did they just choose “not received” and submit?

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Request feedback removal and let Amazon decide

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