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Has anyone ever had amazon overpay a reimbursement? I had a refund initiated email for a $14.49 grocery item that was sold almost 5 months ago. I opened a case about it and this was the response:

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Has anyone ever had amazon overpay a reimbursement? I had a refund initiated email for a $14.49 grocery item that was sold almost 5 months ago. I opened a case about it and this was the response:

“Please be informed that I personally believe that you are not at fault and therefore I have requested for the reimbursement to be provided to you myself.

We do not want our sellers to face any kind of loss, thus, I am glad to let you know that I have provided you with a reimbursement, the Credit Operations team authorized it to be, of $65.00 for the order. This will be credited to your account in 3 to 5 business days and will reach you in your next payment.”

Thoughts?

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Just this week I was reimbursed $845 for a $17 item that was lost. I had to open a ticket to get it fixed because I didnt want them coming back for their money

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File this one away mentally to make up for all the reimbursements that are short of making you whole.
Answer the poll for this SS agent- yes this solves the problem and rate them with all 5’s. I always reward generous agents.

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Sent them a message about it and they said it was their error and SC can only credit so basically said just keep it.

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I was reimbursed 92$ for a 67$ return that I filed a claim that they sent the wrong product. The 92$ was the average selling

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