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I have an item that was sold and fulfilled by Amazon. Then it was returned and now the item is unfulfillable due to "Customer Damaged". Amazon took out the sale and asked me to create a removal order. Is there anything I can do to get some money back? Thi

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I have an item that was sold and fulfilled by Amazon. Then it was returned and now the item is unfulfillable due to “Customer Damaged”. Amazon took out the sale and asked me to create a removal order. Is there anything I can do to get some money back? This is the second time it happened to me. What is the chance of a competitor messing with me by buying my item (under a different account), break it, and return it?

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Customers are entitled to return items in damaged condition for a full refund and there is nothing you can do about it, it’s part of the business and you have to absorb the cost.

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That’s the way it goes. But if you complain nicely to Amazon they might reimburse you if you have excellent metrics. Just do it intelligently

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You also may want to review this product and choice to sell more. If you believe the item easily broken this may not be profitable to sell in the long run. You should consider this situation when considering any product.

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There is also the chance that the item is not actually damaged. It could be just opened and can not be resold as new. I have these returned and flip them on ebay or AZ if the price is warranted
I have also had them returned and they are in new condition. What happens here is that the person who checks in the return says there is damage. Not always true.

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