I really cant a truly do not understand how amazon allows return on items that are no longer fit for sale by the seller! This is pure and utter BS. granted I may not be paying an arm and a leg for what I sell, but I cant even be reimbursed for what the buyer more than likely damaged. I just cant deal.
I have been scammed several times by buyers and it makes u mad,but now every time i get that wonderful email saying that amazon has initiated a refund, i just hit delete and move on. used electronics is an area of high returns, so I’m very careful about selling them.
It’s part of being a reseller. You need to factor returns into the overall business. Don’t take it personal. Don’t waste time worrying about it. Keep sourcing, keep moving forward. Next time you’re in Walmart, go look at the customer service desk and the amount of returns they get. Focus on better customer rated items that are less likely to be returned. Consumables.
One of the reasons amazon does so well is their easy no-hassle return policy. We make money because people know they can return anything for any reason. Is there abuse? Of course. But without the return policy, we would not make half of what we do, if at all. I factor in 5% for returns in all my calculations. It’s never that high, so all my surprises are pleasant
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