Is it usually difficult to get approved for a category? I’m just starting out with Amazon and keep getting denied for some unknown reason for “health and personal care”. As far as I can tell I met all of their criteria…. Before signing up for Amazon I formed an LLC and signed up under it for the professional service. Being brand new my account is healthy. My product is “New” and I provided my PayPal and Commercial Invoices with the supplier along with my LLC’s sales license. I see other sellers listing different variations of the product in the same category already. My supplier is in China and was sourced through Alibaba and has a 3 year gold standing and met the other verified criteria….. What am I missing?
Thus far I spoke to their support twice already (via phone) and they keep re-opening my case and supposedly some special department is now supposed to contact me with in the next 24-48 hours. Is this normal or is there some sort of trick method to get approved?
Your correct, it does not say that anywhere except in email responses from the ungate team. I am ungated in both beauty and HPC. I ungated beauty without an invoice. HPC I newbed up and submitted supplier invoices. I have to provide 3rd party safety testing to ungate for the above listed reasons.
The following is in my email exchanges with the ungating team concerning HPC as a manufacturer.
If you manufacture or own the brands of the products you intend to sell, we ask that you submit business certification (your business license, sales/use tax license, or other registration document) and product testing and safety documentation (a report from an independent laboratory stating the ingredients in the product, or verifying the safety of the product) or your registration with the U.S. Food and Drug Administration when applicable. We may request additional information on a case-by-case basis. Please note that MSDS (Material Safety Data Sheets) documents do not meet our requirements for product testing and safety documentation.
I can post the entire mail if you want that lists all options they look for.
Pro tip, but expensive. IF you are brand registered already, doesn’t matter for what, all you need is a FDA Certificate of registration. an 1 item from list 2. I assume if your brand registered you have a website URL to provide them. Or use your sales and use tax license, You can get one within 24-48 hours and it costs $195.
Thats it. Choose I own the brands when making the app. Upload your cert.
Please login first to submit.