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question I order 2 of an item merchant fulfilled got a great deal $10 price $10 shipping item sells in the $200 range:

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question I order 2 of an item merchant fulfilled got a great deal $10 price $10 shipping item sells in the $200 range:

Got an email this morning at the bottom of email is a link to cancel my order. I dont want to cancel I want the item. Will I get the item will seller have to send it.

here is email:

Greetings:

We regret the delay in processing your recent order.

To expedite delivery to our customers the item you ordered ships directly from manufacturer’s

fulfillment warehouse.

Incorrect forecasting of market demand resulted in a lapse of availability. Since every order is

processed in the sequence received, the demand for this item exceeded available stock on-hand

prior to fulfilling your order. We share your frustration with manufacturer’s logistic errors.

Since funds credited to merchants immediately we are uncomfortable holding your money with

no firm delivery commitment from manufacturer.

Amazon 113-xxxxx-7xxxx5 / pcRUSH 5xxxxx has been cancelled due to unavailability.

We apologize for the inconvenience. We hope for your understanding.

Please reply to this email if we may be of further assistance

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Drop shipper screw up. Not sure what can be done except complain. This is typically why drop shipping is not a good business model. Several complaints leads to shut down.

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they cancelled the order and will get a mark against their pre-fullfillment cancellation rate. I don’t receive credit to my account until I mark a MF order shipped, so maybe they fibbed a little.

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