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Refund policy

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Would someone please tell me where to find my FBA returns? I’ve been selling for 10 months now and have never found it, but I haven’t really had cause to care until this morning. All the reports I find say I have no returns even though Amazon has emailed me to tell me they initiated a refund.

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What we ALL should do is go to the report on refunds and make a comment under *what do you think of this page* and tell them we need a comprehensive report showing reimbursement status for each item, and that we need actual status of the item returned like *pending seller retrieval* or *returned to selling stock* not just *returned to inventory*.

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I figured out manually how much $ Amazon owed me in lost, damaged, destroyed, wrong refunds etc. It Was painful but I’ve got $3500 back in the last week. wrote a blog on it here http://www.thechocolatelabapps.com/amazon-fba/

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