Guys – hoping you can provide some advice. Spent the last three weeks with a sourcing agent in China, working on 6 products. Samples sent. Deal was negotiated. When it came to actually paying they would only accept a wire transfer. No Alibaba, no Pay Pal. They are a 1 year supplier on Alibaba with Trade Assurance. But of course, won’t do TA for products they sourced from other manufacturers. I would hate to blow the deal but I am unwilling to just send money to them.
Any other ways you guys can think of?
I would offer to pay the fee in full. That’s common practice.
They should be open provide a payment method that gives you protection, why should you take the risk for supporting their tax avoidance scheme?
I don’t do wire transfer until after several orders and build trust with a supplier.
Report them to Alibaba or let them know you are going to report them. From what I understand, if they get the Trade Assurance Icon, then they need to allow you to use Trade Assurance. Personally I don’t put up with the games they try to play and readily call them out (in a nice/diplomatic way)… they usually back down or I walk.
Understand the frustration, but don’t give up. Just politely tell them your integrity will require you to report them to Alibaba or you want Trade Assurance at a 30/70 split (30% up front, 70% after inspection)… period. I am willing to bet they back down. Even better is to send the email, then ask them to get on a Skype video chat… they struggle to say no when they can see you.
Please login first to submit.