selling on Amazon for more than 3 years and just week ago my account was suspended do to similar situation just below. My customer purchased item and another item in next 2 week. Reported me to Amazon, requested return, but refused to send it back, filled az claim and left me negative feedback. Even I have refunded his first order hi purchased another item again! Claimed az for the order who was refunded already as well…
Any idea how I have to make POA now? Customer always right? Thank you very much for any advice!
The question is; how much is this really costing you? Is it worth the hassle? Amazon will always side with the customer unless you have insane amounts of proof. In the majority of cases, the advice would be ‘move up and move one’. Don’t let the little issues swamp your success
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