Los Angeles/ Southern California FBA sellers:
Recently all my shipments are being sent to ONT8 (southern California, about 40 miles from me). This has been incredible for my shipping costs, but the problem is that once it arrives and is checked in the items are all rerouted to different warehouses and it takes FOREVER.
The products are active, but they’re listed as backordered over a week on the product page. Is there any way to avoid this? Almost all my shipments prior to the last month or so have been going to Phoenix and staying there.
I’d almost rather go back to having sending stuff to phx, TPA, sdf, and ewr vs this, because then at least my items would go live sooner.
Anyone else having this issue?
I asked seller support about that once and they said it’s only applicable for items with the same SKU. Like if I had a shipment of 50 plastic trains it would all go to one warehouse vs split up, and that it wouldn’t work if for instance I had 50 items that are all completely different.
I just called Amazon seller support they told me that you would have to call them and discuss that with them and see if there’s anything that can be done from there end prior to the disbursement of the items prior to them. I discussed your situation they told me that it’s not so uncommon for that to happen. I’ll look it up further online .
Honestly, my suspicion is that it has to do with their seeming lack of warehouse space. Nothing seems to stay at ONT8, it seems to be more of a redistribution center, so it makes sense to send it there and then amazon figures out where they have space to put it.
you’re welcome. FBA is pretty much new to me. I have been doing it for a few months still learning as I go. But I also know that every moment our items are not listed we lose money to a competitor or to pricing. If and when I come across an answer, I will contact you.
Of course. But then that’s buying another complementary product or what I prefer to call, “throwing good money after bad”. I just want to be done with them and not have to source something new and create a new listing. The amount of profit involved just isn’t worth it
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