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We are selling some items that we buy in bulk (by the gross) and repackage into smaller quantities (by the dozen). There are listings that were already created for these smaller dozen quantities. Everything on the listing was correct, brand, description e

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We are selling some items that we buy in bulk (by the gross) and repackage into smaller quantities (by the dozen). There are listings that were already created for these smaller dozen quantities. Everything on the listing was correct, brand, description etc. We have been selling them for years without a problem and then yesterday someone changed the title to say quantity 24 instead of 12. The description and bullets still says Qty 10. We tried to have Amazon correct it and they want manufacturer proof such as a manufacturer URL. Because the manufacturer does not make them in 12 packs we could not provide that. There are approx 10 other sellers also on this listing. I have since closed the listing, but 30 of them were sold before we received the ASIN change notice. Does anyone have any suggestions on how to prevent this in the future? I was thinking of purchasing a UPC code for them and creating a new listing. Would that prevent others from changing the listing?

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Contact all of the other sellers that got screwed by the one scumbag that changed the title. Organize a campaign where you all complain to Amazon seller help at the same time, by email and by phone. Stay on the phone until they let all of you talk to supervisors. Amazon needs to know that multiple sellers have been affected by the actions of the one vandal.

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You would need to register with brand registry to prevent others changing the listing. But you can only do that with your own private label items.

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You would need to register with brand registry to prevent others changing the listing. But you can only do that with your own private label items.

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