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what do I do I all ready sent a package and then got on EBay I got a message saying they want to cancel the order?

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what do I do I all ready sent a package and then got on EBay I got a message saying they want to cancel the order?

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Write them through ebay, acknowledging that you’ve received their request to cancel, AFTER you shipped, and provide the tracking number AND the link to USPS Track and Confirm so that they can see when it arrives. Then tell them to take the package to the counter clerk, have the clerk write refused on it, and it will come back to you, at no cost to them, and no cost to you. Then ask them to write and let you know that they have refused it and it is on its way back to you. Do all this in eBay messages, and you should be good to go. Then write when it arrives and that you will now refund their money. They should be pleased about the detailed way you present this so that you are keeping them in the loop. It will go smoothingly.

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Let buyer know package has already been sent and provide tracking number.. let them know they are welcome to return item for refund of the purchase price but they will be responsible for shipping as well as return shipping costs.

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