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What do you tell a buyer that watches your prices go up and down for MF items and wants a price adjustment? I say they are SOL.

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What do you tell a buyer that watches your prices go up and down for MF items and wants a price adjustment? I say they are SOL.

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Tell them the prices are dynamic and not retroactive

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I tell them I try to roll back prices as the market dictates…. but pricing adjusts both up and down depending on conditions.

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While they may be SOL, how you convey that message is important. Tact is necessary

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I’ve never contacted a buyer after raising my prices and told them that I’d like an adjustment.

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