When an item is sold out and is not going to be replenished, what is the best thing to do with the listing in manage inventory: CLOSE it or DELETE it? I know it’s beneficial to sales to not have inactive/out of stock listings cluttering up inventory, but close or delete?
Recently a friend panicked because they were doing a lot of RA for the holidays and didn’t realize they already had a listing for an ASIN so created a second MSKU, and had 2 listings showing. A competitor can report you if they are in the same condition.They were able to close one until the first sold, then open the second.
I delete it in case it becomes a problem listing in the future. If you are using a service like Inventory Labs, make sure your cog is recorded before deleting it or I believe you have to add it back in to record it first. After deleting you will Archive it in Manage FBA Inventory if you haven’t alreayd done that, because it will have the red writing ‘this item can’t be found otherwise. The difference between deleting and closing a listing is this: You delete when you want to be rid of that ASIN from your account. You aren’t replenishing. You close a listing when you have inventory but you don’t want to make it available for sale on Amazon at that time, so you want to ‘hide’ it, but it is still recorded as being there. It would show up under your inactive listings with a quantity. Close listings are for when you want to Multi-Channel Fulfill on your own website or somewhere that isn’t integrated with Amazon and keep some stock hidden from being sold, it can also be to hide a later expiration date (set up on a different sku under the same ASIN) to force Amazon to ship the older one first because they aren’t seeing the new one in the warehouses if it is hidden. Hope this helps. It can be a bit confusing.
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