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Anyone how those scam sellers work?

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Our listing have been hacked since a few days before Thanksgiving. They list our products in a super low price ($500 to $1,000) lower. We own our brand and UPC code, so no one can get our products that cheap. I am very sure they are scam and fraud.

All of them want buyers to contact them first. I e-mail one of them and his reply:

“The item is brand new, never used, sealed. The item will comes with original box and accessories and USA warranty.
The total price is $1065.57, including all shipping and insurance fees into US and Canada. For international shipments we charge a $40 fee. If you want to buy it, please send me your shipping address (phone number, your complete name, delivery address) and I will contact Amazon to start a transaction for us. You will have to complete the payment through them. Shipping will take 3-4 days, depending on where you are located.
My return policy is full refund within 21 days.”

Does anyone what will they do next? Send a long shipping date shipment, get paid then close account?

Thank you for your reply.

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I see what issue you are having.

All those sellers have email addresses listed in their condition notes. That is against Amazon policy.

You have to report each one of them. Click on the link below to report this:

https://sellercentral.amazon.com/cu/contact-us?_encoding=UTF8&ref_=ag_contactus_shel_home

Then go to Selling on Amazon -> Other Issues -> Report a violation

I would report each seller with a separate case.

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I’m guessing that the transaction will look like an Amazon transaction, but the credit card info will be collected by a fake site. Scammer charges the card; buyer gets no product; Amazon can do nothing because the transaction wasn’t on the real Amazon site.

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Rather than take time to first post on the boards, you should report them to Amazon.

The scammer will get the buyer’s email address and then send them a fake Amazon payment page. The poor buyer will give up their personal information thinking they are purchasing your produce. Once the scammer gets the buyer’s credit card and personal information, they go on a spending spree.

They have no product so send. They know they will be kicked off Amazon but they are hoping to find some victims before being removed and having to start over with a different account.

The sooner they are gone the better.. for everyone!

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Pure scam, and it’s a blatant violation. It’s easy to get
them booted.

Report a listing violation for redirecting traffic offsite,
and their whole store will go poof in a couple of minutes.

In Seller Central, click “Help” (upper right). Search for
“report listing violation.” Follow instructions.

The bad news is that they will be back with a new account
a few minutes later. It can quickly become a full time job
getting them booted again and again.

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