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Can I keep a 20% discount if the customer refuses delivery?

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Can I keep a 20% discount if the customer refuses delivery?

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You are free to keep a 20% restocking fee unless it was refused due to visible damage.

Douglas, you should know policy before advising. https://sellercentral.amazon.com/gp/help/help.html/.

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You are also free to keep the shipping cost. https://sellercentral.amazon.com/gp/help/200198010…

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