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customer wants an invoice

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Hi. I am hoping someone can help me with this. On Nov. 15 my customer was sent a book to the address she provided me. She received it on Nov.22. I do not include invoices with my books, just a thank you note. That was not the problem. She just sent me an email asking me if I can provide an invoice to show that the book was sent to a different address (I would guess her office.) She said she made a mistake. It’s too late, am I correct? It has been shipped and received. Thanks.

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If she can’t find the info in her account, which is there, just open the order details, save as pdf and send it to her.

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If she just wants the invoice, send it. I’d also send the postage receipt showing it was shipped to the address on the order.

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