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Does anyone sell on Amazon Uk or Germany?

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Does anyone sell on Amazon Uk or Germany? Every single time I have bought something from these two markets it went wrong (especially Germany, the Brits are a bit more communicative when it came to customer service). Half the time it never got delivered and took a month before I could even get anyone to issue a refund for the undelivered goods that were already paid for. The other half I waited two months to get a tiny shipment delivered (thin book, some gifts etc). Since I live in EU those Amazon markets are of interest to me, but as a customer (and not just me, no one is Europe is really using Amazon) I have bad experiences in Amazon and prefer other sites. Why is Amazon in US the number 1 online retailer and in EU barely ever used?

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