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Feedback Rate

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Hi Sellers,
Had a 100% feedback rate for a long period of time…felt good. Received a 3 a few months ago. Went down to 93%. Stayed there – then went down automatically to 92%. That one #3 feedback hurt. Finally got a 5. Good I thought. Well, it didn’t make any difference. Still 92.
Not sure why one #3 feedback comment made such a difference but when I get a 5, made no difference at all. ‘I guess I don’t understand how the feedback percentages work.
I’m not a pro-seller…not FBA. Been on Amazon for years as a small but enthusiastic seller. Does Amazon still send feedback reminders? To non-pro-sellers?

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check out the time lines. Long term feedback look different then short term…

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Are the feedbacks by chance product related?

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