Check your category to see if has been separated ie if your in bracelets it would have added extra nodes so it be bracelets then wrap bracelets or string. Uk’ always changing them about so .com won’t be far off always changing for my clients
Yes, Amazon will do this in some cases. I think it comes down to speaking to the right representative on the phone with Amazon support. I have had good experience with this and also being in a few sub categories of my choice, which I was obviously delighted with! So yes, it is possible.
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