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I am hoping someone can give me some advice.

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I am hoping someone can give me some advice. I am trying to get my brand registered at amazon I provided everything they asked for, website, product photo with logo, package with logo and I received this response from them.

> We were unable to determine if you are the brand owner or the manufacturer based on your company description. Please provide a clear description of what your company does in relation to the brand

In the description I gave the company’s LLC name, told them I was the owner and gave them a description of what types for product we make.

I’m not sure what to do at this point, any suggestions.

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