I am thinking of using fbaforward.com for my logistics needs as they offer a one stop shop of pick up through delivery into the AMZN warehouse. Any feedback on this service as a newbie? Any recommendations about comparable companies/service?
I had a terrible experience using FBAForward, so bad that I left a Google review (and I’ve never done that before). Others may have different things to say but this was my personal experience:
1) Order processing took weeks, and required multiple email followups to finally get it out of their warehouse
2) During this period, FBAForward sent an email to me in error that was supposed to be for another customer – so I can only assume that confidential emails may be sent to other people by accident
3) Their inspection did not pick up that items in one carton were not labelled the same as the other cartons, meaning that I was charged by Amazon for relabelling. This was the reason why I purchased the inspection.
4) They have no web-based order tracking, and email support is patchy.
I couldn’t agree more with they are awful, use Shapiro, never tried AMZtransit but Shapiro is great and I have no affiliation with them whatsoever, just make sure you get two quotes for the exact same shipment sometimes they can be wildy different!
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