Item is detained in facility in ISC SAN FRANCISCO (USPS) !!! How I can do?


Hi, everyone,
I shipped the item from china since October 6, 2016
But I haven’t received, now. It’s too late!!!

I can track the item with tracking number by USPS website as the attached photo, that it’s shown

October 25, 2016 , 11:06 am
Processed Through Facility ISC SAN FRANCISCO (USPS)
Your item has been processed through our facility in ISC SAN FRANCISCO (USPS)
at 11:06 am on October 25, 2016.

How I can do?
I am appreciated in your help.
Thank you.

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Sounds like a customs (paperwork) issue, or it’s lost, or it’s on it’s way back to you. It’s been over a month. Your best bet is to just accept that the package is probably lost and apologize/refund the customer before the problem becomes a bigger one. Open a claim or investigation with your carrier and try to recover your loss that way.

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I would go to the post office and ask them what to do.
That is way too long to wait.
Maybe the label needed additional information or some other
Talk to the Post Master and ask them to investigate it for you.

Hope that helps some.

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