I shipped the item from china since October 6, 2016
But I haven’t received, now. It’s too late!!!
I can track the item with tracking number by USPS website as the attached photo, that it’s shown
October 25, 2016 , 11:06 am
Processed Through Facility ISC SAN FRANCISCO (USPS)
Your item has been processed through our facility in ISC SAN FRANCISCO (USPS)
at 11:06 am on October 25, 2016.
How I can do?
I am appreciated in your help.
Sounds like a customs (paperwork) issue, or it’s lost, or it’s on it’s way back to you. It’s been over a month. Your best bet is to just accept that the package is probably lost and apologize/refund the customer before the problem becomes a bigger one. Open a claim or investigation with your carrier and try to recover your loss that way.
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