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My very first product was delivered on Dec 8 but nothing appeared on my inventory page

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Hello everyone!

After 2 months of studying, learning and implementing what I learned, I placed 3 products on Amazon. My very first product was delivered on Dec 8 but nothing appeared on my inventory page. So I emailed Amazon some hours ago and they replied by saying that they received the box with the 100 units, but then they lost it. Nobody is able to locate it! Of course they will reimburse me, as they said.
I just wanted to know if anyone had the same experience or knows someone who went through this. Does this happen often? And do I simply get the money and order a new shipment from my supplier? I mean, it feels very strange to know that this happened to my very first shipment.
All best
Vasilis

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If they lose them you get reimbursed like it was a real sale…so minus FBA fees and commission.

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