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Payment initiated Nov 19 but NO ACH trace ID. Can someone please help?

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Hi we usually get our payment, fortnightly by Monday but this time around, we did not receive our payment. There is also NO ACH TRACE ID generated as of yet. It was a higher than usual amount, does anyone think that might be the issue or has Amazon updated their ACH processing systems and that is causing the delay. Are other sellers also having this issue?

Thanks again.

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The ACH Trace ID will appear after your bank acknowledges the transfer (accepts or denies it). Until that occurs, you will not be provided it on the payments view. There is nothing to trace until that acknowledgement occurs.

In our experience, the ACH trace ID does not appear on the settlement statement until about 5 – 6 days after the disbursement was done. Not sure why this is the case, but it has been this way for years.

Some banks/credit unions may take longer on larger amounts — really depends on your banking institution and their processing policy.

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Unless the Federal ACH trace ID shows up on the Amazon Payments page, your bank won’t acknowledge it.

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