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Sent incorrect item but buyer wants to pay for it as well.

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One quick question. I have sent one incorrect item to the buyer. Then we sent the correct item which she has purchased. She was very generous and agreed to return the item (of course we will bear the return shipping charges).

Now she also like that item and want to pay. Is there any way we can send her invoice and she can pay? She already has the item.

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Nope.

But if she is so willing to……..

The only way is if she puts an order for it and you don’t actually ship it.

Mark as shipped with the original tracking number you used.

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Possibly but it will be a minor hit.
I would use the replacement tracking number and in that way you are using a tracking number that you have already provided Amazon.

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