So does anyone know if there is a phone number I can call Amazon for fba seller supporrt? I’ve come accross several questions that I would love to speak with someone about but I’ve only been able to email AZ. My currentl question is my buyer would like a partial refund for a misrepresented item. He asked if my ihome had an antenna before he purchased and I emailed him back yes it does because I was sure it had one and I was dead wrong. I offered to pay for the antenna, and then he also said he saw lights flickering in the buttons which although I didn’t misrepresent that I forgot it had that issue before selling it and noting that. So he said the antenna costs $11.50 to replace but wants a $30 partial refund to keep the item because he “likes it”. So my question is am I able to send him a partial refund. The total was $51.66 for the unit, I would counteroffer him with 40% About $20.
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