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The software I use counts a refund as a total loss of the retail value. Is that correct? How does Amazon calculate refunds?

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The software I use counts a refund as a total loss of the retail value. Is that correct? How does Amazon calculate refunds? I know they take the full retail value from your account but do you get any of referral fee back or any other amount back? I’m looking to see what amount of my refunds I should add back to myself.

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You get the referral fee back but that’s all. In addition, you will pay an additional fee for some categories like apparel and shoes. Best way to view it is to go to your order and click the total which is a link to all the transactions for that Order ID. You can then see the difference between what you received originally and the refund amount.

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 I’m a bit confused about where and what you’re referencing. By order do you mean search for the order in the orders section via the order id. And what link are you talking about.  In reference to the original and the refund amount are talking about on the order ID page

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Then that should display the referral refund. And that and the product is all that is given back. So I can add back my product cost and the referral fee back to my totals, right.

 

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Yes. Search for the order in the Orders page via order ID. Look for the amounts on the right side of the page. You’ll see the original price less the refund and the total (usually $0.00). The total is a link. Click it to open the transactions report

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