FBA weight handling question: According to Amazon “This fee is the weight based shipping fee for Fulfillment by Amazon orders. This fee is calculated based on the weight of the item.” I am looking at an item that should weigh about 8 ozs. (not including box and packing material). However, when I look at the listing, it says 3.4 lbs! This is obviously a mistake. How do we handle such discrepencies? The weight handling fee for 8 ozs is $0.63 vs $2.37 for 3.4 lbs. Obviously I dont want to over pay for this mistake. And who decides how much these items actually weigh? I did not create this listing, btw - it was already in the Amazon catalog.
- KatherineSeller asked 2 years ago
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On FBA it is the weight of the box you ship items in
- joah walkins answered 2 years ago
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This is an obvious error… a box should not weigh that much…. If you have the item in a fulfillment center, open a ticket and request a cubit scan to correct shipping weight. If you don’t have one in stock, Amazon won’t fix it.
- hugoblast answered 2 years ago
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I’ve done exactly this more than 20 times. Also, ask to be credited retroactively for items that sold at the incorrect rate. Good luck and happy selling.
- PersonKing answered 2 years ago
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I weigh all of my items before I send them in. It’s part of building a listing. Amazon was pretty accommodating when they weighed my product wrong when I ask them to relay it. I would just estimate on some of your listings if they seem really high to have them reweigh your item. It saved me $0.15 per item I was selling about 50 of these items at a and over Christmas nearly 200 so it saved me a ton of money by getting it checked.
- MarryP answered 2 years ago
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