Yes, you need a freight forwarder unless it’s a small order being sent air express by a service such as DHL.

My shipment that just arrived was handled by Ever Concord Logistics. When I inquired about how to use them for future shipments, I was told to have my supplier in China contact their overseas agent.

http://everconcord.com/

the agent who contacted me once my shipment arrived in the US, was very pleasant and helpful.

I am from India and I think I can also go with the Ever Concord Logistics.